This is in File, Options, Mail, in the "Save messages" section, uncheck the option to Save copies of messages in the Sent folder.
If you have only one email account in your profile, you could use the option to not save sent messages. Step 2: In the Task Creation Wizard, give Task Name and Task Description and click Next to proceed. It will prevent duplicates from being created going forward. Follow the step by step process to remove duplicates in MS Outlook: Step 1: Launch Kernel for Outlook Duplicates Remover application and click on the Add Task button to add or create a new task. Note: this setting will not remove existing duplicated sent messages. In Outlook 2010, check the options on the Sent Items tab.Ĭhoose the option for Do not save copies of sent items and send a test message to see if the problem persists. If you had 10 rules that all matched a particular email, the user would see 10 copies of the email (assuming they arent permanently deleted in the rules). Select the option: When displaying hierarchy in Outlook, show only subscribed. Double click on your IMAP account then click More Settings. A copy of the email is created for each subsequent match in your rule set. From the folder list that is being retrieved select Gmail/Important. In Outlook 2013, to check your settings for saving Sent items, open File, Account Settings. Go to Sent Items section > Check Do Not Save Copies of Sent Items options. Click the Email accounts button, double click on your account then click More settings. This is the control Panel > Mail dialog, but you can open it right from Outlook: Go to File > Account Settings > Manage Profiles. If you are using Outlook 2016/2019 and have the Simplified account setup dialogs, you'll need to check the Advanced settings from Manage Profiles. This seems to be most common with Gmail and Yahoo-hosted accounts but other IMAP accounts may be affected as well. The result is two messages in the Sent Items folder every time you send a message. Deleted emails are then moved to the trash. To use, select the desired folder and click clean up from the ribbon drop bar. This tool is only available in the Desktop Outlook email client and can be used to clean out redundant emails in a folder. In the case of IMAP accounts, Outlook saves a sent message in the IMAP account's Sent message folder and your IMAP mail provider may also save a copy. Outlook provides a built-in email cleaner which lets you clean up an entire email folder at once.